Our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver them to you. Producing items on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Orders placed during regular business hours are typically processed and shipped to arrive within 5-10 business days.
Here's how we ship your orders:
Fulfillment: It takes 2 to 5 business days to create your product and fulfill an order.
Shipping: The shipping time depends on your location but can be estimated to be about 3 to 4 business days within the USA.
Delivery: After the order is processed and dispatched, it will be sent to the specified delivery address.
Frequently asked questions
We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed, or defective merchandise for return or exchange within 30 days from the shipping date. Unless you are processing an exchange, $7 will be deducted from your refund for return shipping. Original shipping costs are non-refundable. "Final Sale” means the specified items are not eligible for return or exchange.
Do you refund money?
We only offer refunds to customers who receive incorrect or damaged items. If this is your case, please contact us at support@1lov3.net with photos of your item, and we will find a solution.
Can I exchange a product for a different size or color?
At this time, we do not offer exchanges for size or color. If you are unsure about which size will fit you best, please refer to our size guides in the product descriptions.
It is not a common occurrence, but there may be an error in the labeling of a product. If that is the case, please contact us at support@1lov3.net within a week of delivery. Include your order number and photos of the item in question, and we will assist you as soon as possible.
